Sales conditions

SALES CONDITIONS

  1.  Welcome.  All articles are sold with satisfaction guaranteed.  You can return goods within 14 days of reception.  If you require more time, for an evaluation for example, this is possible upon request.
  2. If you pay by paypal you are requested to pay a small fee of 0.50€ + 2.5%.  In this case you will benefit from the same paypal insurance guaranteed by other “large” sites.  If you pay by cheque or transfer, I will pay for the transportation insurance.  Those who know us know that they can rely on trust too.
  3. Shipping costs:  The site automatically calculates the transport costs.  This calculation is always based on a recorded delivery and is approximately correct.  If you are a known client with a small order please ask for a standard shipment. 
  4. With regards to catalogue orders, there are special discounts available for shipment which can be found on the site.  Take advantage of combined deliveries!

CATALOGUES

  1.  We offer a 12% reduction on the catalogue price which will be deducted from the total shipping cost of all your purchases. 
  2. The maximum possible discount is the shipment cost.
  3. In order to take advantage of this reduction it is necessary to make a request via email.  Thank you for your cooperation.
  4. The catalogues are not in stock at our office.  You should count 1 to 2 weeks for Yvert and Tellier catalogues, other catalogues may take longer.